Privacy Policy
Effective date: October 26, 2026
MyAutoTriage (“we,” “us,” or “our”) operates myautotriage.com, a website offering free auto-insurance-claim calculators, letter-generator tools, and educational articles. This Privacy Policy explains what information the site collects, how it is used, and the choices available to you.
Information We Collect Automatically
Like most websites, our hosting provider automatically logs standard technical information when you visit — such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. This information is used only to operate, secure, and improve the site (for example, detecting abuse or diagnosing errors) and is not linked to your identity.
Our Calculators and Letter-Generator Tools
All of our calculators and demand-letter generators run entirely in your own browser using JavaScript. The numbers, dates, and case details you type into these tools are processed on your device only — we do not collect, store, or transmit that information to our servers, and we cannot see what you enter.
Claim outcome survey
The one tool that sends anything to us is the optional claim outcome survey. If you choose to answer it, we store only the answers you give: claim type, whose insurer, the insurer's name if you pick one, your state if you pick one, the first offer, the final amount, the steps you took, and the month you answered. We do not store your name, email, claim number or IP address. We check each new answer by hand before it counts, and we publish only totals and medians for groups of at least 30 answers, never individual answers. To limit spam, a scrambled one-way code made from your IP address is kept for one hour and then deleted.
Claim diary
The claim diary saves your entries in your own browser (local storage) so they are there when you come back. They are not sent to us. Clearing your browser data or using the diary's "Clear diary" button deletes them.
Information You Provide Directly
- Contacting us: if you email us directly (contact@myautotriage.com), we receive whatever information you choose to include in that email, and use it only to respond to you.
Cookies
Google Analytics, described below, sets its own cookies to count visits. Apart from that, the site sets no cookies for ordinary visitors (site administrators who log in get the standard WordPress login cookies). The claim diary uses your browser’s local storage, described below, which stays on your device. If advertising or analytics services are enabled on the site (see below), those services may also set their own cookies, as described in their own privacy policies.
Advertising
At the time of writing, this site does not yet display third-party ads. We intend to use Google AdSense in the future to support the free tools on this site. When enabled, Google and its partners may use cookies to serve ads based on your visits to this and other websites. You can opt out of personalized advertising by visiting Google’s Ads Settings or www.aboutads.info/choices. This policy will be updated with more detail once advertising is active.
Analytics
We use Google Analytics 4 to understand how the site is used, such as which pages are read, how visitors arrive, and roughly where they are and what device they use. Google Analytics sets cookies in your browser and sends this usage information to Google, which processes it under its own privacy terms. We see only aggregate reports, not who you are. What you type into our calculators and letter generators is not sent to Google Analytics. You can block it with the Google Analytics opt-out browser add-on, or by blocking cookies in your browser.
Third-Party Links
Our articles may link to outside websites (for example, an insurer, a government agency, or a state department of insurance) for reference. We are not responsible for the privacy practices of those external sites, and we encourage you to review their own policies.
Children’s Privacy
This site is not directed at children under 13, and we do not knowingly collect personal information from children.
Data Retention
Server logs are retained only as long as needed for security and operational purposes. Comments are turned off on this site. Claim outcome survey answers are kept so they can be counted in the Lowball Index; they hold no name, email or IP address.
Your Rights and Choices
You may ask what information we hold about you, by emailing contact@myautotriage.com. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA; contact us and we will do our best to help.
Do Not Track
Our site does not currently respond differently to “Do Not Track” browser signals, as there is no common industry standard for how to do so.
Changes to This Policy
We may update this Privacy Policy from time to time — for example, when we enable advertising or analytics. The “Effective date” above will reflect the latest revision.
Contact Us
Questions about this policy can be sent to contact@myautotriage.com.